For Individuals | Login Help
Account access
and registration
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HealthEquity offers benefits through separate experiences: HealthEquity and EZ Receipts. Each has its own mobile app and login.
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Check your welcome materials (email or mail). If they mention EZ Receipts, register there separately.
People ask
Account access questions
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Where should I register my new account?
Check your welcome materials (mail or email) for registration details.
- Health Savings Account (HSA): Always HealthEquity
- Commuter benefits: Always EZ Receipts
- FSA, HRA, and all other accounts: May require EZ Receipts
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I didn’t receive my welcome materials in the mail or email. What should I do?
Check your organization’s benefits guide for details. If you’re still stuck, please contact us.
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I already have an account, how do I log in?
Use the login button on the right-hand side of the navigation menu to access your account.
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Where did the WageWorks login go?
WageWorks was renamed EZ Receipts to align with your mobile experience. If you have always used the WageWorks login, simply select the login option EZ Receipts (formerly WageWorks).
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How do I know if I already have HealthEquity or EZ Receipts access?
- If you’ve previously registered your HSA through HealthEquity, you should already have online access.
- For EZ Receipts, you may need to register separately, even if you have HealthEquity access.
- Try logging in. If you can’t access your account, you may need to complete registration.
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Can I use the same login for HealthEquity and EZ Receipts?
No. Both experiences require separate registrations and logins due to differences in how they manage benefits.
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Why are there separate online experiences?
We love to give organizations options to customize their benefits. Sometimes EZ Receipts is the better fit for what members need. Only FSA and HRA have the potential to be managed through either experience.
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Do I have to register for both EZ Receipts and HealthEquity online access?
Sometimes! It depends on your benefits enrollment. For example, if you have a Health Savings Account (HSA) and Commuter benefits, you must register for both. For your HSA, you would register for HealthEquity online access. To manage your Commuter benefits, you would register for EZ Receipts online access.
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Where should I register if I have a Flexible Spending Account (FSA) or Health Reimbursement Arrangement (HRA)?
Depending on your plan setup, the following benefits may require EZ Receipts mobile and online access. Please check your welcome materials (sent by email or mail) or your employer benefits guide to confirm.
- Flexible Spending Account (FSA)
- Dependent Care FSA (DCFSA)
- Limited Purpose FSA (LPFSA)
- Health Reimbursement Arrangement (HRA)
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I forgot my password and still haven’t received an email to reset it. What can I do?
It can take up to 15 minutes for the email to generate. Consider checking your other email accounts as sometimes members have older email addresses on file. If you still need help, please contact us.
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I have a Health Savings Account (HSA) with HealthEquity. Where do I log in?
Download the HealthEquity mobile app. Or use the login button in the navigation to access your HealthEquity online experience.
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I’m not an Individual Member. Where can I log in to my Business account?
If you typically log in as an employer, broker, partner, or distributor, click here to log in to your business administrator account.
COBRA/Direct Bill Employer login
Please refer to your Client Welcome email for the URL of your specific COBRA/Direct Bill Employer login page.
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