Account access
and registration

A passkey is a secure login credential stored on your device. You’ll use your fingerprint, face ID, or device PIN to log in—instead of a password. To set up your passkey, you’ll need an active phone number on your member profile. Without a verified phone number, you won’t be able to set up a passkey and will be locked out of your account.

Passkey set up is also available online using a desktop, laptop or tablet computer. HealthEquity offers multiple authentication options to ensure accessibility⁴.

• Download the HealthEquity Mobile or EZ Receipts app³ to get started.
• Enter your username and password. This step also runs behind-the-scenes security checks for added protection.
• Confirm your identity with a one-time passcode (text or voice call)⁴.
• Set up passkey. The device will prompt you to create a passkey using native security like Face ID, fingerprint, or device PIN. This step is seamless and happens right on your mobile device.
• All set. The passkey is saved securely to your device. Going forward, you'll log in with a quick biometric check (e.g., fingerprint, Face ID, or device PIN)—no password needed.

Watch the mobile passkey setup tutorial:

Watch the desktop passkey setup tutorial:

Still have questions? Visit the Member Help Center to learn more.

WageWorks was renamed EZ Receipts to align with your mobile experience. If you have always used the WageWorks login, simply select the login option EZ Receipts (formerly WageWorks).

• If you’ve previously registered your HSA through HealthEquity, you should already have online access.
• For EZ Receipts, you may need to register separately, even if you have HealthEquity access.
• Try logging in. If you can’t access your account, you may need to complete registration.

No. Both experiences require separate registrations and logins due to differences in how they manage benefits.

We love to give organizations options to customize their benefits. Sometimes EZ Receipts is the better fit for what members need. Only FSA and HRA have the potential to be managed through either experience.

Sometimes! It depends on your benefits enrollment. For example, if you have a Health Savings Account (HSA) and Commuter benefits, you must register for both. For your HSA, you would register for HealthEquity online access. To manage your Commuter benefits, you would register for EZ Receipts online access.

Depending on your plan setup, the following benefits may require EZ Receipts mobile and online access. Please check your welcome materials (sent by email or mail) or your employer benefits guide to confirm.

• Flexible Spending Account (FSA)
• Dependent Care FSA (DCFSA)
• Limited Purpose FSA (LPFSA)
• Health Reimbursement Arrangement (HRA)

It can take up to 15 minutes for the email to generate. Consider checking your other email accounts as sometimes members have older email addresses on file. If you still need help, please contact us.

Download the HealthEquity mobile app. Or use the login button in the navigation to access your HealthEquity online experience.

If you typically log in as an employer, broker, partner, or distributor, click here to log in to your business administrator account.